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Fire & Water - Cleanup & Restoration

How To File a Water Damage Claim

1/21/2019 (Permalink)

A pipe break in this home caused this carpet to become soaked with water

Have you ever experienced a pipe burst in your home in Draper, UT? The first thing you need to do after you encounter a flood on your property is file an insurance claim. In order to file a claim, make sure that you have all the details you need in order to contact your insurance agent.

Follow These 7 Steps

A pipe burst — and the resulting water — can be a costly headache if not addressed promptly and thoroughly. It is important to properly assess the damage and contact your home owner’s insurance in order to proceed with the necessary repairs. When you come home to a flood, take the following steps:

  1. Begin documenting everything including the source and location of the water flow.
  2. Take pictures showing the initial damage and flooding.
  3. Find the source of the water, and shut off your main water valve.
  4. Review your insurance policy to ensure that the damage is covered.
  5. Contact your insurance agent regarding the damage.
  6.  Talk to your agent about an approved water remediation company to begin repairs.
  7. Work closely with your contractors and your insurance agent in order to quickly and fairly resolve the insurance claim.

Keep Your Agent on Speed Dial

It is important to always keep track of everything going on with your claim in order to avoid further damage to your residence. Make sure that you and your agent are communicating regularly in order to equitably resolve the cost of repairs.

A pipe burst can go from a minor hassle to a costly repair job if it is not properly documented. Take the time to know your rights in your policy. Don't feel bad about making an insurance claim or contacting your insurance company; that's why you pay for insurance. Talk to your agent, file a claim, and enlist the help of a professional remediation service to clean up the mess and fix your home.

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